Shipping Policy

Last Updated: August 10, 2026

Thank you for shopping with Fracerz. This Shipping Policy explains how orders placed through fracerz.com are processed, shipped, tracked, and delivered.

Please review the information below before completing your purchase.

1. Where We Ship

Fracerz currently provides delivery to eligible addresses within the United States.

United States

We ship to most U.S. residential and commercial addresses. Available shipping options, estimated delivery times, and applicable charges will be displayed during checkout based on the destination entered.

Alaska, Hawaii, and Puerto Rico

Orders shipped to the following locations may be subject to different shipping charges and longer delivery periods:

• Alaska

• Hawaii

• Puerto Rico

Availability and final shipping costs will be shown at checkout where applicable.

International Orders

At this time, Fracerz does not generally offer international shipping outside the destinations made available during checkout.

If additional countries or regions become available in the future, eligible destinations will be reflected on the Site or during checkout.

2. Available Shipping Options

Depending on your shipping address, order contents, and current availability, one or more of the following options may be offered:

• Standard Shipping;

• Free Shipping on eligible orders;

• Expedited Shipping for an additional charge;

• Carrier-based delivery, including UPS or other available carriers;

• Local Pickup, where specifically offered.

Not every shipping method is available for every order or destination.

The shipping methods shown during checkout are the options currently available for your order.

3. Order Processing

Most orders are prepared for shipment within approximately 3–6 business days after payment has been successfully confirmed.

Business days generally exclude weekends and public holidays.

Please note that processing time is separate from transit time.

Customized, personalized, made-to-order, high-demand, or special promotional products may require additional preparation time.

If there is a significant issue affecting the processing of your order, we may contact you using the email address provided at checkout.

4. Estimated Delivery Times

After your order has completed processing and has been handed to the carrier, estimated transit times are generally:

• Standard U.S. Shipping: approximately 7–14 business days;

• Alaska, Hawaii, and Puerto Rico: approximately 10–15 business days.

These timeframes are estimates rather than guaranteed delivery dates.

Actual delivery times may vary depending on the carrier, destination, seasonal demand, weather, transportation conditions, and other circumstances outside our reasonable control.

5. Shipping Charges

Shipping costs are determined based on factors such as:

• Delivery destination;

• Shipping method;

• Package size or weight;

• Order contents;

• Promotional shipping offers;

• Carrier availability.

The applicable shipping fee will be displayed before you complete checkout.

Free shipping promotions, when available, may be limited to specific order values, products, destinations, or promotional periods.

Additional charges may apply to certain remote or extended-delivery locations.

6. Shipment Confirmation and Tracking

Once your order has been dispatched, tracking information may be sent to the email address associated with your order.

Tracking updates are provided by the shipping carrier and may not appear immediately after the shipping label is created.

Please allow reasonable time for the carrier's tracking system to update.

You may use the tracking number provided to follow the progress of your shipment through the applicable carrier's tracking service.

7. Possible Shipping Delays

Although we make reasonable efforts to ensure timely order fulfillment, circumstances outside our control may occasionally affect delivery.

Possible causes of delay include:

• Carrier service interruptions;

• Severe weather;

• Natural disasters;

• Holiday shipping volume;

• Transportation disruptions;

• Incorrect or incomplete delivery information;

• Remote destination limitations;

• Unexpected operational delays;

• Customs or regulatory processing where applicable.

Fracerz cannot guarantee delivery on a specific date unless such a guarantee is expressly stated at checkout.

8. Shipping Address Accuracy

Customers are responsible for entering a complete and accurate delivery address when placing an order.

Before completing checkout, please carefully verify:

• Recipient name;

• Street address;

• Apartment, suite, or unit number;

• City;

• State;

• ZIP code;

• Telephone number where required.

If you notice an address error after placing your order, please contact us as soon as possible at:

linneastrosin8@gmail.com

We will make reasonable efforts to update the address if the order has not yet been processed or shipped.

Once a shipment has been dispatched, we may not be able to modify the destination.

Fracerz is not responsible for delivery issues caused by incorrect, incomplete, or outdated address information submitted by the customer.

9. Undeliverable or Returned Packages

A package may be returned to the sender if:

• The delivery address is incorrect;

• The address is incomplete;

• The carrier cannot access the location;

• The package is refused;

• The package is not collected within the carrier's required period.

If an order is returned as undeliverable, please contact Customer Service so we can review the available options.

Additional shipping costs may apply if the package must be shipped again due to an incorrect address or another issue attributable to the information provided by the customer.

10. Lost Packages

If your tracking information indicates that your shipment has not arrived within a reasonable period, please contact us so that we can review the situation.

When contacting us, please provide:

• Your order number;

• Recipient name;

• Shipping address;

• Tracking number, if available;

• Any relevant delivery information.

Where appropriate, we may assist with a carrier inquiry or shipment investigation.

The outcome of a lost-package claim may depend on carrier records, delivery confirmation, and the circumstances of the shipment.

11. Damaged Packages

If your order arrives with visible shipping damage or the product inside has been damaged during transit, please contact us within 7 days of delivery.

Please include:

• Your order number;

• A brief explanation of the issue;

• Clear photographs of the damaged product;

• Photographs of the outer packaging and shipping label where possible.

Please keep the damaged item and packaging until the matter has been reviewed, as additional documentation may be required.

After reviewing the available information, we will determine an appropriate resolution based on the circumstances.

12. Delivered but Not Received

If tracking shows that a package has been delivered but you cannot locate it, we recommend first:

• Checking around the delivery location;

• Asking household members or neighbors;

• Checking with a building reception desk or mailroom;

• Reviewing the carrier's delivery details;

• Contacting the carrier directly.

If the package still cannot be located, please contact our Customer Service team and provide your order information.

We will review the available delivery records and assist where reasonably possible.

13. Risk After Delivery

Once a package has been successfully delivered to the shipping address provided with the order, responsibility for the package generally transfers to the recipient, subject to any rights available under applicable law.

Customers are encouraged to select a secure delivery location whenever possible.

14. Local Pickup

Where local pickup is available, the option will appear during checkout.

Customers who select local pickup should wait until they receive confirmation that the order is ready before arriving at the pickup location.

Pickup instructions, availability, and any identification requirements will be communicated where applicable.

If local pickup is not shown during checkout, it is not available for that particular order or location.

15. Multiple Shipments

In some cases, products within the same order may be shipped separately.

This may occur due to:

• Inventory being stored at different fulfillment locations;

• Different processing requirements;

• Product availability;

• Package size or shipping restrictions.

If your order is divided into multiple shipments, you may receive more than one tracking number.

Receiving one parcel does not necessarily mean that the remaining items have been omitted from your order.

16. Changes to This Shipping Policy

Fracerz may update this Shipping Policy from time to time to reflect changes to shipping methods, fulfillment processes, carrier arrangements, service areas, or other operational requirements.

The latest version will be published on this page.

17. Contact Us

If you have questions about shipping, delivery, tracking, or an existing order, please contact us:

Website: fracerz.com
Email: linneastrosin8@gmail.com

When contacting us about an order, please include your order number so that we can assist you more efficiently.

© 2026 Fracerz. All rights reserved.